What is a cookie?
A cookie is a small file placed on your device. Local storage and pixels can serve similar purposes.
Cookies and trackers used
Essential trackers support Supabase authentication, security and session continuity. Stripe may use its own payment cookies and Vercel may process technical delivery data.
hp_locale is a functional cookie that remembers your language preference. It is not an analytics consent choice.
hp_rac is a functional first-party cookie that stores only an opaque attribution claim identifier when you arrive via a HostPilot referral link (?ref=). It does not contain the referral code, your email, or analytics identifiers. It lasts up to 90 days or until it is linked to an account.
hp_consent stores your choice, including Google Ads measurement. With consent, hp_aid measures first-party visits, and Meta Pixel/Conversions API measure campaign events. Meta server events may include technical identifiers and hashed email/account identifiers for matching. Google Ads uses advertising click identifiers and an opaque transaction identifier to measure confirmed signups; enhanced conversions and ad personalization are disabled. HostPilot sends no passwords, payment details or listing content to these platforms. Visitors whose older consent covered only Meta must make a new choice for Google. The consented hp_google_signup cookie is HttpOnly, contains a signed opaque claim, and expires after seven days or acknowledgment. Google may use _gcl cookies for click attribution. Refusing consent prevents loading these advertising tags and sending events. Reopen the banner with ?cookie-settings=1.
Purposes
Cookies authenticate, secure, remember technical preferences, enable payment and, only with consent, measure audiences and advertising campaign performance.
Duration
Session cookies expire when the browser closes or according to session duration. Persistent cookies have a limited duration appropriate to their purpose.
Managing your choices
You can refuse or delete cookies in your browser. Refusing essential cookies may prevent some features from working.
For questions: contact@hostpilotapp.io. Please also see the privacy policy.
Updates
This policy may evolve with the product. The update date appears at the top of the page.